Terms & Conditions

1. Introduction

These Terms & Conditions govern the supply of products, equipment, spare parts and services by Jasman Enterprises Pty Ltd (“Jasman”, “we”, “our” or “us”). By purchasing products or engaging our services, you agree to be bound by these Terms & Conditions.

2. Products and Services

Jasman supplies and services industrial pressure cleaning equipment, including but not limited to:

• Industrial pressure washers
• Pumps and gearboxes
• Spare parts and accessories
• Cleaning equipment
• Repairs and servicing
• Equipment hire (where applicable)
• Technical support

Product availability may change without notice.

3. Quotations

All quotations are:

• Valid for the period stated on the quotation unless otherwise specified.
• Subject to product availability.
• Exclusive of freight, installation or additional charges unless stated otherwise.
• Provided based on the information supplied by the customer.

Quotations may be withdrawn or amended prior to acceptance.

4. Orders

Orders are accepted once confirmed by Jasman. We reserve the right to decline or cancel an order where:

• Products become unavailable.
• Pricing errors occur.
• Incorrect information has been provided.
• Payment cannot be processed.

5. Pricing

All prices are in Australian Dollars (AUD). Unless otherwise stated:

• Prices exclude GST.
• Delivery charges are additional.
• Installation costs are additional.
• Prices may change without notice prior to order confirmation.

6. Payment Terms

Payment terms are as agreed between Jasman and the customer. Unless otherwise approved:

• Payment is required before goods are released.
• Credit accounts are subject to approval.
• Overdue invoices may incur interest and debt recovery costs where permitted by law.

Ownership of goods remains with Jasman until payment has been received in full.

7. Delivery

Delivery dates are estimates only. While we make every effort to meet agreed delivery schedules, Jasman is not liable for delays caused by:

• Supplier shortages
• Freight providers
• Weather events
• Industrial action
• Circumstances beyond our reasonable control

Risk in the goods passes to the customer upon delivery.

8. Repairs and Servicing

Repair estimates are based on information available at the time of inspection. If additional faults are discovered during repair, we may contact the customer to obtain approval before carrying out further work. Completion times are estimates only and may vary depending on parts availability and workshop demand.

9. Customer Responsibilities

Customers are responsible for:

• Providing accurate equipment information.
• Ensuring equipment presented for repair is safe to inspect.
• Removing hazardous substances where reasonably required.
• Following all operating instructions supplied with equipment.

10. Warranty

Manufacturer warranties apply where provided. Jasman warrants workmanship on repairs in accordance with Australian Consumer Law. Warranty does not cover:

• Normal wear and tear
• Incorrect installation by others
• Misuse or abuse
• Lack of maintenance
• Accidental damage
• Unauthorised modifications
• Damage caused by improper operation

11. Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law. Where products or services are supplied to consumers, statutory guarantees apply.

12. Returns

Returns may be accepted at Jasman’s discretion. Returned goods must generally:

• Be unused.
• Be in original packaging.
• Be accompanied by proof of purchase.
• Be returned within a reasonable timeframe.

Special order or customised items may not be eligible for return. Restocking fees may apply where permitted.

13. Limitation of Liability

To the maximum extent permitted by law, Jasman’s liability is limited to:

• Repairing the goods;
• Replacing the goods;
• Re-supplying the services; or
• Refunding the purchase price.

We are not liable for indirect or consequential loss including:

• Loss of production
• Loss of profits
• Loss of business opportunities
• Downtime
• Delay costs

14. Force Majeure

Jasman will not be liable for any delay or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, supplier failures, transport disruptions, government actions or industrial disputes.

15. Intellectual Property

All website content, logos, photographs, graphics, product descriptions and other intellectual property remain the property of Jasman or its licensors unless otherwise stated. No material may be reproduced without written permission.

16. Website Information

While every effort is made to ensure website information is accurate, Jasman does not guarantee that all information is complete, current or error-free. Specifications, product images and descriptions may change without notice.

17. Privacy

Personal information is handled in accordance with our Privacy Policy.

18. Governing Law

These Terms & Conditions are governed by the laws of Western Australia. Any disputes will be subject to the jurisdiction of the courts of Western Australia.